Privacy Policy
A legal disclaimer
Last Updated: June 2026
At VetBand ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, purchase products, or communicate with us.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, contact us, or sign up for updates, we may collect:
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Veterinary practice name (if applicable)
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Payment information
Website Usage Information
We may automatically collect certain information when you visit our website, including:
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IP address
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Browser type
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Device information
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Pages viewed
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Time spent on our website
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Referring websites
This information helps us improve our website and customer experience.
How We Use Your Information
We may use your information to:
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Process and fulfill orders
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Provide customer support
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Communicate about orders and shipments
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Respond to inquiries
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Send marketing emails (if you choose to receive them)
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Improve our website, products, and services
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Comply with legal obligations
Payment Processing
Payments are processed through secure third-party payment providers. We do not store complete credit card information on our servers.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties who help us operate our business, including:
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Payment processors
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Shipping and fulfillment providers
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Website hosting providers
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Analytics services
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Email marketing platforms
These service providers are only permitted to use information as necessary to perform services on our behalf.
We may also disclose information if required by law or to protect our rights, property, or safety.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
You can adjust your browser settings to refuse cookies; however, some website features may not function properly.
Email Communications
If you subscribe to our mailing list, we may send promotional emails about products, updates, or company news. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Data Security
We implement reasonable security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
Children's Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
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Request access to your information
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Request correction of inaccurate information
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Request deletion of your information, where permitted by law
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Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us via our contact form.